Our Story
IGplay is an international provider of digital gaming services. This document sets out the aims that guide the company and the principles on which it conducts its business.
Our mission
IGplay aims to provide digital gaming services in a lawful, orderly and transparent manner. In every market where it operates, the company seeks to offer its services only where, and in the way, that the applicable laws and regulations permit.
In pursuing this aim, IGplay commits to the following objectives:
- to provide gaming services in accordance with the rules that apply in each jurisdiction in which it is active;
- to give users clear and accurate information about the terms on which services are offered;
- to handle user data and transactions with care and in line with applicable requirements;
- to promote responsible participation and to take reasonable steps to protect users from harm.
Our values
The conduct of IGplay rests on three principles, which inform its decisions and its daily operations.
- Regulatory compliance. IGplay observes the laws, regulations and licence conditions that apply to its activities. It reviews its practices regularly so that they remain consistent with those requirements as they change.
- Operational integrity. IGplay aims to act honestly and fairly in its dealings with users, partners and the public. It expects the same standard of all who work on its behalf, and it maintains internal procedures to prevent misconduct and to address it where it occurs.
- Technological infrastructure. IGplay maintains the systems on which its services depend with a view to reliability, security and the protection of information. It aims to keep these systems suitable for their purpose and to improve them where necessary.